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Order Status Request
If you would like to inquire on the status of your order please click here.

It may take 3-4 business days for tracking information to become available to us, please wait at least 3 business days before inquiring to the status of your order.

Please include your Name, Order #, where you purchased it from, make, model, and color of the product, phone number, email address, and shipping address -all of this is necessary to expedite the tracking process.

View Our Frequently Asked Questions We have listed questions and answers that are frequently asked in some context to Road Mice & Four Door Media products: How do I sync my new car mouse? Can I use my wireless key board with my wireless car mouse? How long should my batteries last? How long is the usage range for my mouse? Sometimes my mouse’s cursor is jittery and moves on its own. My lights only work when I push the buttons. Does my new car mouse work with all operating systems? I have tried everything and I still can’t get my mouse to work. Return Merchandise Policy You must email customer service for current return instructions. Any return that does not follow current instructions will be rejected. Include the Order # or location of purchase and a phone number along with the color, make, and model of your return. We will email you return instructions, you must follow the instructions. Four Door Media will reject all returns that do not follow our return instructions..Please include in your package a copy of the relevant invoices. All returns are subject to prior approval. Please Note: We reserve the right to refuse with or without return any products we receive that do not follow our return instructions. . CLICK TO DOWNLOAD THE RETURN POLICY RMA Form: CLICK TO DOWNLOAD THE RMA FORM Need Acrobat? Download it here Please Direct General Inquiries To: Email: customerservice@roadmice.com Fax: 323-838-2494 Mail: 501 S. Idaho Street Suite 290 La Habra, CA 90631

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